CHARTER
Management Charter on Quality, Safety, Wellbeing and the Environment
CUSTOMER SATISFACTION IS OUR GOAL
Our commitment involves:
GUARANTEEING THE QUALITY OF OUR STAFF
To meet the customer's expectations and needs quickly, by providing suitable recruitment, defining each person's responsibilities, respecting social provisions and meeting Quality, Safety, Wellbeing and the Environment requirements through heightened awareness, training and permanent high-level communication
GUARANTEEING THE QUALITY AND PERMANENCE OF OUR RELATIONS WITH OUR CUSTOMERS
By drawing up optimised, clear and exact offers within the agreed deadline, acting as an attentive, available partner, providing personalised advice and transparency of action linked to our undertakings and by committing our partners to a shared approach aimed at ongoing improvement in the fields of Quality, Safety, Wellbeing and the Environment
GUARANTEEING QUALITY AND SAFETY IN OUR TECHNICAL SERVICES
By offering new, high-performance technologies, organising clear, precise communication before, during and after the assignment, and by mastering requirements for Safety, Wellbeing and the Environment intended to prevent all material and environmental damage or physical injury to our own staff, third parties, sub-contractors and temporary staff .
GUARANTEEING THE QUALITY OF OUR MANAGEMENT
By listening to the customer, permanently exploiting feedback, favouring efficient suppliers who care for Quality, Safety, Wellbeing and the Environment and by drawing up correct, detailed invoices.
COFELY Services undertakes to provide the essential means needed to develop the Management of Quality, Safety, Wellbeing and the Environment in the Company
S. de PIERPONT
General Manager
